Returns & Exchanges

At Suzies, we want you to love every piece you wear, but if something isn't quite right, we offer a seamless return and exchange process within 30 days of delivery. All returned items must be in their original condition, unworn and with tags attached, to ensure a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

  • 3.
    Drop Off Package

    Affix the label to your package and drop it off at any authorized shipping location or schedule a carrier pickup at your convenience.

  • 4.
    Receive Your Refund

    After our team inspects your returned garments, your refund will be processed back to your original payment method within 5-7 business days.