Returns & Exchanges
At Suzies, we want you to love every piece you wear, but if something isn't quite right, we offer a seamless return and exchange process within 30 days of delivery. All returned items must be in their original condition, unworn and with tags attached, to ensure a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Drop Off Package
Affix the label to your package and drop it off at any authorized shipping location or schedule a carrier pickup at your convenience.
- 4.Receive Your Refund
After our team inspects your returned garments, your refund will be processed back to your original payment method within 5-7 business days.
